Returns & Exchanges
At Crosley Furniture, we want you to be completely satisfied with your home purchase; if an item doesn't meet your expectations, you can return it within 30 days of delivery. Please ensure all items are returned in their original packaging and unassembled condition to qualify for a refund.
Initiate Your Request
Contact our customer service team or visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Carefully disassemble the furniture and pack it into the original manufacturer's box, ensuring all hardware and instructions are included.
Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item for quality assurance, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing